Electrical Engineering and Information Technology students solve the Rubik’s Cube challenge.
Feedback, problem solving and innovation management at TUM: Interdisciplinary cooperation makes for quick solutions (photo: Electrical Engineering and Information Technology students solve the Rubik’s Cube challenge.Photo: Ulli Benz

Support & Feedback: Who do I contact?

Do you need help solving a problem or have a suggestion? At Technische Universität München, our aim is to keep getting better. So if our quality management team sees scope for improvement, you can rely on us to look after it – quickly and efficiently.

The SSZ Service Desk responds to study-related queries:

  • Hotline: +49.89.289.22245
  • Address: Arcisstr. 21, Ground Floor, Room 0140
  • Office hours: Mon to Thu 9.00am-12.00pm and 1.00pm-4.00pm, Fri 9.00am-12.00pm
  • E-mail: study@tum.de

For computer related queries, contact IT support:

  • E-mail: it-support@tum.de (web form)
  • Hotline: +49.89.289.17123
  • Munich: Karlstraße 45, 5th floor
    • Office hours: Mon and Wed 10.00am-12.00pm, Thu 1.00pm-3.00pm
  • Garching: FMI Building, Boltzmannstr. 3, Room 00.07.036
    • Office hours: Tue 9.00am-11.00am and 3.00pm-5.00pm, Fri 3.00pm-5.00pm

Got an idea? Then get involved in the TUM Ideas Competition Academicus 2012.

Other queries or suggestions? Please contact our feedback management service: