TUM – TUM – Menu

Hotline and Service Desk:
We are here to help

No matter if you are a prospective or current student: we are happy to help with any questions - quickly and without red tape.


Email us: study@tum.de

For questions concerning an application for a degree program at TUM, please be sure to provide your personal applicant number


Give us a call: +49.89.289.22245

Opening Hours:
Monday09.00 - 12.00
Tuesday - Thursday13.00 - 16.00 
Friday09.00 - 12.00 

For questions concerning an application for a degree program at TUM, please be sure to provide your personal applicant number


Visit us

Service Desk

Campus Munich
Arcisstraße 21
80333 Munich

How to find us

Opening Hours

Monday - Thursday09.00 - 12.00 
13.00 - 16.00 
Friday09.00 - 12.00 
Make an appointment

Are you looking to get some advice in person? TUM student counseling is there to help.

Arrange an appointment via phone:
+49.89.289.22737

 Make an appointment during our opening hours:

Monday - Thursday09.00 - 12.00
13.00 - 16.00
Friday09.00 - 12.00


Give us feedback


You have a idea on how to improve TUM even further? We are always open for praise, criticism and constructive suggestions. 

Please make use of our form. Our feedback management is designed to handle proposals aimed at shaping the ongoing process of developing and improving our university.

Quickly and without red tape

The center is staffed by TUM students who are in a particularly good position to address your inquiries. We try to answer your questions as quickly as we can - but due to the high number of enquiries we will sometimes have to ask for your patience.

Confidential

We can only answer questions regarding current applications or personal data if you state your personal applicant or enrollment number. If you visit us at the service desk, please be sure to bring a valid ID.

We are always looking for communicative Bachelor students to join our team. 

Interested?

Send your application to hotline-bewerbung@tum.de

For more information visit the bulletin board.

Quickly and without red tape

The center is staffed by TUM students who are in a particularly good position to address your inquiries. We try to answer your questions as quickly as we can - but due to the high number of enquiries we will sometimes have to ask for your patience.

Confidential

We can only answer questions regarding current applications or personal data if you state your personal applicant or enrollment number. If you visit us at the service desk, please be sure to bring a valid ID.

Die Hotline sucht ständig kontaktfreudige Bachelor-Studierende, die sie in ihrer Arbeit unterstützen.

Interessiert?

Schicken Sie Ihre Bewerbung an hotline-bewerbung@tum.de

Mehr Infos finden Sie in der Stellenausschreibung