Student Information

The Student Information is your first point of contact for any questions about studying at TUM.

We are happy to help you with questions regarding application, enrollment, as well as other central processes at TUM. We will search for information or the departments and contact persons that can best help you with your request. We are available for you in German or English.

Online Info Sessions

How to contact us:

In person:

At our Service Desk at the Munich Campus (Arcisstr. 21, opposite of the Immatrikulationshalle)

  • Monday, 9 a.m. – 12 p.m.
  • Tuesday, 1 p.m. – 4 p.m.
  • Wednesday, 9 a.m. – 12 p.m.
  • Friday, 9 a.m. – 12 p.m.

By e-mail:


  • We read all e-mails, answer questions and forward difficult cases to the responsible contact persons.

  • Please observe our e-mail etiquette and always state your student number oder applicant number when writing us.

By phone:

At +49 89 289 22245

  • Monday to Friday, 9:00 a.m. – 12:00 p.m

We are happy to support you with:

  • Information and help on all topics of study
  • Instructions and assistance on the application and enrollment process
  • Information on TUM's degree programs: application deadlines, documents, language requirements
  • Help with difficulties in understanding and using TUMonline
  • Information and support also for international prospective students
  • Information on finding accommodation and on the apartment listings platform TUM Living
  • Looking up the right contact persons at the TUM Center for Study and Teaching as well as at the schools and departments
  • Arranging appointments with TUM’s General Student Advising
  • Information on further support services, such as Academic Coaching, ExploreTUM, or Student Advising: Studying with Special Needs
  • Online info sessions on important topics such as application, enrollment, or finding a place to live
  • Mediation and forwarding of inquiries to the relevant service units, schools, and departments
Student Advising and Information Services

+ 49 89 289 22245 

Please observe the e-mail etiquette.

Personal advising sessions with General Student Advising by appointment

Service Desk

Campus Munich
Arcisstraße 21, Room 0144
80333 München

Monday, 9 a.m. – 12 p.m.
Tuesday, 1 p.m. – 4 p.m. (Student Information only)
Wednesday, 9 a.m. – 12 p.m.
Friday, 9 a.m. – 12 p.m.