The TUMonline Campus Management System is the most important tool for managing and organizing your academic program! Whether it's applying to TUM, registering for lectures and examinations or creating certificates, you will use TUMonline during your entire course of study. We therefore encourage you to become familiar with how the system and the various applications work as early as possible, please read our user guide.

The following points of contact are available to help you resolve problems:

Avoid administrative problems by keeping your personal information up-to-date:

  • Change of address
    All students are obligated to enter changes to their personal information in TUMonline without delay. Particularly with name and address changes, the data should be updated as soon as possible to ensure proper delivery of important academic documents. To update this information, go to the TUMonline Campus Management System and click on the login icon located in the upper right section of the page. Log-in using your TUM-ID or TUM mail address (max.mustermann@tum.de) and password. Instructions are available here.
  • Data changes
    For name and citizenship changes, a copy of the official certificate must be sent to TUM. Please send a digital copy to studiumspam prevention@tum.de and state your student number.
  • After your studies
    The TUMonline account remains in the system as an alumni account even after you have left the university. Login is possible only with the TUM-ID (or TUM e-mail address) however.
IT Support of the TUM

Please send your request per email to it-supportspam prevention@tum.de 

Student Advising and Information Services

+ 49 89 289 22245 
studiumspam prevention@tum.de

Please observe the e-mail etiquette.

Personal advising sessions with General Student Advising by appointment

Service Desk

Campus Munich
Arcisstraße 21, Room 0144
80333 München

Monday, 9 a.m. – 12 p.m.
Tuesday, 1 p.m. – 4 p.m. (Student Information only)
Wednesday, 9 a.m. – 12 p.m.
Friday, 9 a.m. – 12 p.m.