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Electrical Engineering and Information Technology students solve the Rubik’s Cube challenge.
Feedback, problem solving and innovation management at TUM: Interdisciplinary cooperation makes for quick solutions (photo: adveisor closing event 2011, TUM Department of Electrical and Computer Engineering)Image: Uli Benz

Support & Feedback: Who do I contact?

Do you need help solving a problem or have a suggestion? At Technische Universität München, our aim is to keep getting better. So if our quality management team sees scope for improvement, you can rely on us to look after it – quickly and efficiently.

The SSZ Service Desk responds to study-related queries:

For computer related queries, contact IT support:

Feedback Management

How can TUM improve? Do you have a specific problem? Please contact the feedback management team.

Please hand in your request via e-mail (feedback@tum.de) or use the contact form on the bottom of this page.

You can also contact TUM Feedback Management via phone, every Tuesday from 2 to 4 and every Thursday from 10 to 12 under +

Please note: Due to the high number of requests that we receive at the moment, it takes approximately 7 days until you find an answer in your inbox. We kindly ask for your patience.

If you have experienced difficulties finding a place to voice your concerns, we would like to make you aware of the advisory services of your academic department. Department advisors can often not only offer immediate assistance and uncompli­cated solutions to your problem, but have specialist knowledge of individual programs of study.

Department advisors

Feedback: Send us your suggestions

Please submit your suggestions for improvement, wishes or complaints by using this form. Please fill out the remaining fields completely. Your information will not be shared with third parties. If you prefer to remain anonymous, simply omit the field for your email address. Please be aware that we will not be able to respond to you, should you choose this option.

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