In an emergency: What to do?
Ensuring personal safety is the number-one priority on all Technical University of Munich (TUM) campuses – especially in the event of an emergency or safety incident. We do all we can to avoid or mitigate any negative impacts.
Please report accidents or emergencies immediately. This page contains all the important contact details and links to further information.
- Fire and ambulance services: 112
- Poison control hotline: +49 89 19240
- Police: 110
When you call one of these numbers, keep your answers brief and concise. Prepare to answer any questions the emergency staff may ask and always wait for the emergency coordination center to end the call.
Do not use the telephone afterwards for other calls in case the emergency staff wants to call you back.
Administering first aid
Always administer first aid to the best of your abilities in an emergency.
- First aid courses for staff are regularly organized by TUM on all campuses. The responsible unit is the office of Safety and Radiation Protection (HR6). Register
- Details on the organization of first aid and courses at TUM is available on the AGU-Hochschulen infosystem (accessed via the university network)
- Other first aid courses are provided by German Red Cross, Workers’ Samaritan Foundation, Order of Malta (Malteser) or Order of Saint John (Johanniter), for example.
- General information on first aid and what to do at the scene of an accident: AGU-Hochschulen infosystem and German Red Cross
Reporting an accident
- Students and doctoral candidates of TUM: Report accidents on TUM property or on the way to university, supplementary accident insurance by the Munich Student Union
- Staff: Report accidents at work / during the commute to work (service compass)
- Accident insurance: Accident insurance (service compass)
- Details on reporting work accidents: Description of procedure in the AGU-Hochschulen infosystem
In case of illness
Mental health and wellbeing
Reporting damage or theft
What was stolen or damaged?
- University property: Damage reports (service compass – staff page only)
- Private property: Locate local police station for your campus (www.polizei.bayern.de)
Alarm via e-mail and app
The TUM alert system serves to promptly inform all Technical University of Munich staff and students about threats and emergencies.
Background of the alert system: In case of crises, accidents or catastrophes, the first priority is to ensure the protection and safety of persons at all TUM locations. In such cases, the TUM alert system informs staff, students, and guests and recommends proper actions. A test run of this system is carried out biannually. The TUM alert system is a joint project initiated by the TUM Board of Management. It is coordinated by HR6 - safety and radiation protection.
Contents of the alert notifications: The notification message identifies the location/area affected, the existing danger and gives hints and recommendations (e.g. evacuation or lockdown). It additionally includes the date and time the message was issued as well as a link to the page https://alarm.tum.de/. By visiting it, you can confirm that any messages received are real TUM alert messages. For each alert notification distributed, there will be an official all-clear sent via the same channels once the danger is over.
Alert via e-mail: All staff, students and guests are informed by messages sent to their central TUM e-mail address(es) (e.g. firstname.lastname@example.org, email@example.com, administration via TUMonline). The sender of these messages always is: HR 6 Sicherheit und Strahlenschutz (firstname.lastname@example.org). As there is a large proportion of persons working at more than one campus, each message will be sent to all TUM members at all locations. Therefore, please check the location described in the alert message. It is not possible to reply to alert e-mails.
Alert via the TUM Campus App: The alert is also indicated in the Android version of the TUM Campus App. This is a mobile application generated by students for students, which can also be used by staff or the general public, even without a TUM ID.
Additional communication channels: The distribution of alert messages via additional communication channels (e.g. information screens, and central TUM web page) is currently in preparation. Further information University administration offers a comprehensive information portal (AGU-Hochschulen, currently available in German only) covering all issues related to occupational health and safety.
Important links related to this topic
- General information regarding emergency organization
- Measures against threats or attacks (Behördenselbstschutz)
Hochschulreferat 6 – Safety and Radiation Protection
Dr. Christian Schunk